Shipping Policies

Orders (within the 48 contiguous states) are usually shipped within 2 business days, via UPS Ground. If you place your order after 2 p.m., it will not be processed until the following business day. For other methods of shipment such as 2nd Day Air, Overnight, and US Postal Service, please contact Customer Service or the Sales Department for rate quotes and details. 1.877.899.SAFE, or email customerservice@SafetyVests.com. If you would like to use your own shipping account, please contact customer service at 1.877.899.SAFE. We do not ship C.O.D. or to APO/FPO addresses.

There are varied shipping rates for P.O. Boxes in Alaska, Hawaii, or Puerto Rico. Therefore, please contact Customer Service for shipping rates and details to P.O. Boxes in those areas.

Express Shipping

To expedite your order, please call our toll-free number 1-877-899-SAFE (7233)
Customer Service hours are:
Mon-Thur 8:00 AM to 6:00 PM EST
Friday 8:00 AM to 5:30 PM EST

Shipping Restrictions

According to regulations, items labeled “ORM-D,” such as aerosol sprays and Purell® sanitizers cannot be shipped to Alaska, Hawaii, Puerto Rico, to P.O. boxes or overseas, ORM-D items cannot be shipped by air transport or by Priority Mail, and therefore, cannot be sent to APO/FPO addresses. This is a safety issue and it cannot be ammended.

Freight Carrier

If your product was shipped to you by freight carrier (i.e. Conway, Yellow, etc.) we ask that you follow a few steps to ensure quality of your product: First, please inspect the product for visible damage before the carrier leaves. If there are damages, please make notes onto the Bill of Lading (delivery receipt). Finally, notify Customer Service at 1.877.899.SAFE, or email customerservice@SafetyVests.com. Products that are properly returned, according to these guidelines, are eligible for a refund in the form of a credit to the original method of payment.

Return shipping costs will be at the customer's expense. Returns will be inspected prior to issuing credit. Upon receipt and processing of the return, we will credit you for the total purchase price (not including shipping and handling), less any applicable restocking fees. A restocking fee may apply to large orders. Please keep in mind that credit card companies vary in the time they take to post credits. Please contact Customer Service by phone at 1.877.899.SAFE, or email customerservice@SafetyVests.com to receive an RMA (Return Merchandise Authorization) number. Customer Service hours are Mon-Thurs 8:00 AM to 6:00 PM and Fri 8:00 AM to 5:30 PM EST.